WANTMYLOOK OFFERS WORLDWIDE SHIPPING
FREE SHIPPING ON ALL DOMESTIC ORDERS OVER $75
We offer FREE SHIPPING on all orders over $75 within United States.
*Processing time excludes Saturdays, Sundays, and Holidays
WantMyLook is not responsible for any lost or damaged packages. Once it leaves our warehouse it is out of our hands and the responsibility of USPS.
Any requests for an order cancellation must be made within 24 hours of when the order was placed. After that the order will be processed as normal and subject to our return policy if you do not wish to keep the order once received.
Arrival time with the FREE shipping is not guaranteed. For guaranteed arrival time, please purchase an upgraded shipping option for an additional charge. For major metropolitan areas orders shipped via USPS 2-3 Day Priority will arrive in approximately 2 days. Outside major metropolitan areas orders will arrive in approximately 3 days.
If your tracking information states that your package was delivered and you have not received it, you must contact the shipping carrier (USPS) and address the issue directly with them. We do not hold or accept responsibility for packages that have been stated as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
FREE REMOTE WAREHOUSE SHIPPING
Items that ship out of our remote warehouse are shipped free of charge due to the extended shipping and processing time. Any item that contains the following under its description is included in the free remote warehouse shipping and EXCLUDED from any expedited shipping methods:
"This item is shipped from our remote warehouse, please allow up to 2 weeks to be shipped".
Please keep in mind items with this statement do not have a guaranteed delivery time. These items do take approximately 14 business days to process and have a longer shipping time since they are dispatched from our remote warehouse.
If you are located in the UAE and your order is under "Free Remote Warehouse Shipping" you must provide a PO Box for your shipping address otherwise your package will be undeliverable to the provided address.
IMPORTANT NOTE TO ALL CUSTOMERS OUTSIDE OF USA
We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country's customs office for respective charges and rates on package coming outside of your country.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with a refund or store credit.
Security confirmation may delay shipping times due to additional information required from customers in order to verify their purchases. This is another way we seek to create the most secure online shopping experience by preventing unauthorized purchases for our customers. Orders that are flagged for risk of fraud or unusual activity will be CANCELLED.
Security confirmation may be required if any of the below criteria are applicable:
- Billing address does not match the address on file with the credit card provider
- Shipping address is different from billing address
- Order total is greater than a designated value.
COUNTRIES WE DO NOT SHIP TO:
- Burkina Faso
- Cabo Verde
- Central African Republic
- Cote d'Ivoire
- Equatorial Guinea
- North Korea
- Sao Tome and Principe
- Sierra Leone
- South Africa
- South Sudan