In order to return an item, please contact us through one of the following methods:
  • Fill our our online return request form here
  • Submit an online support ticket here
  • Send us an email at
  • Give us a call at 1-866-544-1446 (9am-5pm) M-F PST
You can find our return police here.
The following items are NON-RETURNABLE under any circumstance:
  • Hair accessories and hats
  • Cosmetics, beauty products
  • Jewelry, earrings, ear cuffs and accessories
  • All swimwear, bikini sets, bikini tops, bikini bottoms, one piece swimsuits
  • Underwear, panties and bodysuits
  • Any merchandise marked final sale
Please contact our customer service support center here or at or you can give us a call at 1-866-544-1446 any time between 9 A.M. and 5 P.M. PST where an agent would be more than happy to assist you.